Response to Earthquake

Earthquake Zone

Source: BBC

Chilean Aid Organizations (Spanish)

Un Techo Para Chile - Official Housing Reconstrucion Org.

Santiago Photos
February 28, 2010

Wayne Bernhardson Blog: February 28, 2010 - Chile Bounces Back

Turismo Chile Report - March 1, 2010

Ski Resorts Report In - March 3, 2010

Our Customers Respond: Comments on tours taken during the week following the earthquake

US Tour Operator Association Confident in Rapid Recovery in Chile

March 12: US State Department Updates Travel Alert To Cover Only Cities Near Epicenter

Contact Us:

In Chile:
Phone: (56) 2 244 2750
Fax: (56) 2 244 2749
In the U.S.:
802 904 6798

March 2, 2010

Dear Friends:

Thank you for your thoughts and prayers. We would like to thank all the persons who have written to express their support to our offices and the Chilean people in this time of tragedy. We are happy to report that everyone on the Santiago Adventures’ team, our guides and drivers, family and friends are fortunately doing fine after Saturday’s devastating earthquake. Our offices are undamaged and we are currently operating and assisting those travelers in Chile trying to get home.

We share in the tremendous grief felt by the people of Chile for their country and those who lost loved ones. In support of rescue and recovery efforts we will donate 1% of our sales over the next 3 months to earthquake relief efforts.

Damage in Santiago and efficient government response. The Santiago area, while impacted by the quake, experienced relatively minor damage compared to the areas near the epicenter. Things are quickly returning to normal in Santiago. Power was restored within 5 hours of the earthquake in the main business and tourist district, telecommunications were restored soon after. Supermarkets, gas stations, restaurants and shopping malls began opening on Monday. All Metro lines are running and the airport has begun operating on a 24 hour basis and is predicted to return to normal schedule by next Monday. Below are some images of important Santiago sites taken on Sunday, February 28 approximately 36 hours after the earthquake.

The response of the government has been efficient and well coordinated and they have dedicated unlimited resources to their efforts. Aid from foreign countries also began arriving today. Given its strong economy and fiscal discipline Chile has a tremendous revenue surplus to provide needed assistance. Chile is a strong, well developed country and outside of the Concepcion and Maule regions the damage was much less severe. The situation here is much different than what happened in Haiti. Chile, with a history of many strong earthquakes, has very strict building codes and Santiago, a city of 6 million, withstood any catastrophic damage. Sadly, many older homes and those which did not comply with the building codes, in the poorer parts of the city, were damaged. Chile will hopefully recover quickly from this tragedy but will mourn the loss of their loved ones always.

We hope for better reporting in the presentation of Chile’s current situation. As expected, the international media has focused only on the most severely damaged areas. They have done this without clear indications of the geography of a country that is 2,800 miles long. This has led to confusion and much unnecessary worry regarding the 6 million people in Santiago where very few people were injured. The major damages are 3 to 5 hours south of Santiago where, sadly, there were many deaths and there are many people still missing or trapped in buildings.

It is also unfortunate that the US government has recommended not traveling to Chile for tourism. Approximately 5% of the Chilean economy is based on tourism. The best way to help the people of Chile is to make sure that the world is correctly informed that Chile is open for business despite the country’s current effort to restore the areas affected by the earthquake. The main tourist destinations San Pedro de Atacama in the north, Patagonia in the south and Easter Island were unaffected by the earthquake. People should consider Chile very safe to visit once the Santiago airport is fully operational in the coming week. With a few minor inconveniences, we are very confident in our ability to deliver the same level of service we have always provided to our customers.

How can you help? If you would like to offer your assistance to Chile earthquake relief, please donate to Un Techo para Chile ("A Roof for Chile") which is the official organization for reconstruction efforts and is charged with building 30,000 homes in Chile in 2010 http://www.untechoparamipais.org/english/.

Please feel free to contact us if you have any questions or need assistance with travelers trying to leave Chile at this time.

Best regards,

Brian Pearson
Founder
Santiago Adventures

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Photos taken 36 hours after Chilean Earthquake of M8.8

Plaza de Armas, Santiago, Chile

Emporia La Rosa - popular ice cream in Parque Forestal

Iglesia Merced

Patio Bellavista Outdoor Dining in Bellavista Neighborhood

Plaza Banquedano and Telefonica Tower


Testimonials from the days following the earthquake

Santiago City Tour (March 1) - Two days after the earthquake I had a great city tour of Santiago with Victor Hugo from Santiago Adventures. We drove through neighborhood after neighborhood and saw not only that life goes on but life goes on completely normally with no signs the quake was effecting Santiago in any way. Victor's English was outstanding and his knowledge of the city exceptional. His choice for lunch was truly inspirational and he showed me a side of Santiago most tourist never get to experience. Thanks Santiago Adventures for such a great day and memories that will last much longer than the sensational news reports about the earthquake. Dave Shultz

Patagonia Sur Nature Reserve (February 19 - March 1) - On the morning immediately after the earthquake struck I went on a guided flyfishing tour on the Palena River and caught a good half-dozen trout including a five-pound brown trout. The return flight to Puerto Montt departed as scheduled. I then spent a couple of days in Santiago were damage was barely visible and life was very much back to normal. I boarded my return flight to the US as originally scheduled. Thomas S
(We are still planning our scheduled trip with Patagonia Sur on March 22)

Chile Wine Tour (February 25 - March 2) - My husband and I and 2 other couples (average age 70) traveled with Santiago Adventures from 25 Feb until our departure at 2AM on 3 March. Since we were in Santa Cruz for the earthquake our hotel did sustain damage but all of the people got out safely. It was just 10 years old, 4 stories high and easy to evacuate once the earthquake stopped. We were able to retrieve all of our belongings within 6 hours of the event. The town did suffer major damage mostly because of the adobe construction of the buildings. Besides being obviously "shaken" - pardon the expression - the only inconvenience we had was that our trip from Santa Cruz to Santiago took 6 hours instead of the normal 2 hours because of traffic and road conditions. Our guide & driver were wonderful throughout!!

On Sunday Feb 28, after spending a night in our Santiago hotel, we were able to take our city tour as planned and had lunch in the Mercado Central which was fully functioning and we visited the Vega Central fruit and vegetable market as well. All of the buildings in downtown appeared to be normal with very little exception to some facades. We, too, commented on the media coverage with CNN especially only showing devastation. We felt it was an injustice not to show the downtown areas.

On Monday March 1, our tour to Valparaiso & Vina del Mar included a winery in the Casablanca region. It was not the one on our itinerary because they had not reopened, but it was a very nice winery - Kingston - with a beautiful patio area for tastings. Their Sauvignon Blanc was terrific! They had no damage. We could not see any problems in either Valparaiso or Vina del Mar.

On Tuesday March 2, our tour to the Aconcagua valley was great. We visited Vina San Esteban winery and fruit packaging plant and all was operational. Lunch at their restaurant was excellent! The tour was complete with access to the vineyards and there was no damage.

We departed Santiago early in the morning on March 3 instead of that night because of Lan Airlines scheduling. We had completed our itinerary with the exception of Saturday's wineries. (I need to mention that our guide actually tried to get us into Clos Apalta but there was a guard outside saying they were assessing the damage - this was to be expected!).Chile is a beautiful country and one that will recover quickly. As a matter of fact, road crews had already started to repair damage on Monday. We understand that the harvest will still take place in a few weeks and we wish them all the best with this endeavor. JoAnn Speicher

Casablanca and Maipo Wine Tour (March 7) - Brian. We just got into Atlanta and are waiting for our next flight home. Thank you for planning another wonderful day for us. Javier and Madeline are so interesting and the Kingston winery was great. Your driver got us to and through the airport smoothly. Peggy Boyles

Colchagua and Tumunan Fly Fishing (March 3-6) - Brian: Thought I’d send along my thanks for the efforts you expended on our behalf immediately following the earthquake. As you know, our stay in Santiago was extended due to the damage at the airport however, we were amazed at how easily we were able to clear security and get to our return flight on March 7th. Even more amazing to us was the limited extent of damage to Santiago and the response of the Chilean citizens. By Monday, two days after the quake, we found Santiago to be operating as if nothing had happened. While houses in Santiago sustained some damage and some of the houses that were older were severely damaged, we saw no indication of any business interruption and no indication of any consequential damage to any business or tourism establishment. Our hotel operated very comfortably on Sunday after the quake and continued to provide excellent service throughout our stay.

During our visit to Santa Cruz on the Wednesday following the quake, we were able to observe firsthand the extent of damage to older adobe construction but again, we were amazed at the resilience of the vast majority of the Chilean citizens. Our stay at the Hotel Vendemia was very comfortable and relaxing.

I think it is unfortunate and a disservice to the people of Chile for the U.S. to advise against tourism to Chile. To the contrary, I noticed nothing in our trip beyond the airport in Santiago, that would in any way affect my decision to visit the country. It is my understanding that the airport will soon be repaired and operating as normal. With all of the work we observed during our visit, I have no doubt Chile, outside the immediate area of Conception, will be back to normal.Thanks again for all your efforts.
Ken Czoer

Santiago City Tour and Volunteer Experience (March 3 & 5) - Santiago Adventures was quick to respond after the earthquake. Our group of four travelers did a Santiago City Tour five days after the quake. Downtown Santiago was up and running normally within several days of the quake and we were treated to an interesting city tour by Carolina. After expressing an interest in doing a volunteer project, Santiago Adventures arranged for a memorable visit to Mi Club Domingo Savio, which serves underprivileged families in Santiago’s La Granja neighborhood. Our driver Patricio was great and the visit to the center was very special!
Andrea G

Chile Wine Tour (Feb 26 - Mar 3) - I just wanted to let you know how impressed we all were on my tour with your company and the service you provided to us in the most difficult of circumstances. My group managed to see some of Chile and experience different places even though we couldn't carry out any of our itinerary as planned. Leonardo, Victor and Christian were all superb and quickly became adopted by the group. I would have no hesitation in recommending you to other groups and would certainly ask for you again if we bring out another group next Feb/March as is looking very likely.Thanks so much again for all your help in Chile.
Cheers and warmest regards
Linda Garson
www.vineanddine.ca

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